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Privacy Policy

Skin Lounge Spa
Boca Raton, Florida

Last Updated: 2/8/2025

Skin Lounge Spa values your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you access or use our website, submit forms, book services, or interact with tools such as analytics, advertising, or AI powered chat.

By using this website, you consent to the practices described below.

1. Information We Collect

We may collect information automatically, directly from you, or through third party services.

Information You Provide

This may include:

  • Name

  • Phone number

  • Email address

  • Appointment requests

  • Messages submitted through forms or chat

  • Any other information you choose to provide

Automatically Collected Information

This may include:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Clicks, scrolls, and interactions

  • Referring URLs

  • General location data

2. Analytics, Tracking, and Advertising

We use tools and technologies that collect and analyze usage data, including but not limited to:

  • Google Analytics

  • Google Tag Manager

  • Microsoft Clarity

  • Meta (Facebook) Pixel

  • Conversion tracking tools

  • Cookies and similar technologies

These tools help us understand how users interact with the website, improve performance, measure advertising effectiveness, and deliver relevant marketing.

Session recordings, heatmaps, and interaction data may be collected through tools such as Microsoft Clarity.

3. AI Chat and Automated Tools

Our website may include AI powered chat or automated systems.

When you interact with these tools:

  • Conversations may be logged, stored, and reviewed

  • Data may be used for analytics, quality control, training, and service improvement

  • Responses may be automated and may not always be accurate or complete

Do not submit sensitive medical, financial, or highly personal information through chat tools.

AI tools do not provide medical advice.

4. How We Use Information

Collected information may be used to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Improve website performance and usability

  • Analyze traffic and user behavior

  • Deliver marketing and advertising

  • Train systems and staff

  • Comply with legal obligations

  • Protect against fraud, misuse, or abuse

5. Cookies

Cookies and similar technologies are used to support website functionality, analytics, and advertising.

You may disable cookies through your browser settings, but some features of the website may not function properly as a result.

6. Sharing of Information

We do not sell personal information.

Information may be shared with:

  • Service providers and vendors who assist in operating the website or business

  • Analytics and advertising platforms

  • Booking, hosting, and technical service providers

  • Legal or regulatory authorities when required by law

All sharing is limited to what is reasonably necessary for business operations.

7. Data Security

We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

Information may be retained as long as reasonably necessary for business, legal, operational, or analytical purposes, unless a longer or shorter retention period is required by law.

9. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect information from children.

10. Your Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information.

Requests may be made using the contact information below.

11. Third Party Websites and Services

This website may contain links, embeds, or integrations with third party services.

We are not responsible for the privacy practices or content of third party websites. Their use is governed by their own privacy policies.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted on the website. Continued use of the website constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

Skin Lounge Spa
Boca Raton, Florida
Phone: (213) 526 7717